Frequently Asked Questions
Everything you need to know about your new favorite scent.
Are DedCool products vegan and cruelty-free?
Yes, all our fragrances and lifestyle products are 100% vegan, cruelty-free, and formulated with clean, biodegradable ingredients.
What is 'Milk' and how do I use it?
Milk is our best-selling layering fragrance. It is designed to be worn alone for a subtle 'skin scent' or layered under other perfumes to enhance and warm up the notes.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
Can I return or exchange my fragrance?
Due to the nature of our products, we only accept returns on unopened items in their original packaging within 14 days. We highly recommend purchasing a sample tin before committing to a full-size bottle.
Are your fragrances safe for sensitive skin?
We prioritize clean beauty and avoid common irritants, but we always recommend doing a patch test on a small area of skin before full application.
Do you ship internationally?
Currently, we ship to select international locations. Please check our shipping policy page at checkout to see if your country is on the list.